Skip to main content


Ajay Banga President and CEO

We are positively affecting the lives of people everywhere. And we do this because it is more than just the “right thing to do” — it is vital to the future of a vibrant modern economy.

Each year, this report provides a snapshot into how companies like Mastercard think about our roles and the outcomes we drive. We’re enthusiastic about this year’s focus on Delivering Shared Success.

The idea of shared success is at the core of our business model and our value proposition. We believe that you can be purpose driven and still remain profit driven. You can deliver value to your customers and shareholders while delivering value to the countries and markets that you serve. After all, it’s in all our interests to promote those things that improve and enrich a community’s quality of life.

There are three central areas that demonstrate our commitment: (1) advancing social sustainability, (2) conducting business in an open and transparent way, and (3) responsibly managing our environmental footprint.

Social — Perhaps our most significant contribution in this area is our focus on equitable and sustainable economic growth. As an integral part of our business objectives, we work with others on efforts to include more people in the financial “mainstream,” providing greater access to core financial services and products. The result is more diverse and more engaged contributors to the economy and society. As of December 2016, Mastercard has connected 310 million people to formal financial services since our 2015 commitment to bring 500 million additional people these services.

Whether through the Center for Inclusive Growth, our employees’ individual efforts or corporate philanthropy, we are positively affecting the lives of people everywhere. And we do this because it is more than just the “right thing to do” — it is vital to the future of a vibrant modern economy.

Governance — Ethics and compliance are embedded in our core values, and we take a proactive approach to conducting business in an open and transparent way. Our governance activities are driven through an independent board structure and robust risk and compliance programs.

Environmental — How we do business is as important as what we achieve. We care about the communities in which we live, work and operate. Our environmental efforts involve creating sustainable business practices and decreasing our overall environmental footprint. We have focused specifically on three areas — climate change, natural resource management and employee travel.

While the world’s a big place, it’s not too big for us to make a difference. Together, we can have a tremendous impact and improve the everyday life of more people. It is in that spirit that we’ll continue to harness our technology, insights and experience to help drive a stronger global economy and healthier planet.